For Support Coordinators
Reliable NDIS support you can refer with confidence.
We make referrals simple, responsive, and participant-focused — with fast communication, screened workers, and dependable support delivery across Victoria.
Why Support Coordinators Choose Team2Care
We understand what matters to Support Coordinators: responsive communication, reliable service delivery, and support workers who actually show up.
Team2Care is built to make referrals easier by providing clear communication, practical support options, and a smooth onboarding process for participants and families.
Fast Response Times
Fast response to referral enquiries within 4 business hours
NDIS Registered
NDIS registered provider with full compliance
Screened Workers
All support workers are NDIS screened with national police checks
Statewide Coverage
Support available across Victoria, Melbourne to regional areas
24/7 Support
24/7 support capability for participants who need it
Participant-First
Participant-first, family-aware approach to support
Support Services We Can Assist With
We support participants with a wide range of day-to-day and community-based needs, with a focus on consistency, reliability, and good communication.
- Daily living support
- Community participation
- Personal care
- Capacity building supports
- Transport assistance
- Complex support needs
- Short-notice support requests
- Ongoing support arrangements
Note: If you support participants with more complex needs, we welcome a conversation to assess suitability and support requirements.
Simple Referral Process
Submit a referral
Complete the Fast Track Referral form with the participant's key details and support needs.
We review promptly
Our team reviews the referral and confirms suitability, availability, and next steps.
We contact them
We follow up professionally and respectfully to begin the intake process.
Support begins
Once aligned, we coordinate onboarding and commencement as quickly as possible.
Typical referral response time: within 4 business hours
What Makes Team2Care Different
Team2Care combines genuine care with operational reliability. We know that for Support Coordinators, poor communication and missed shifts create risk, complaints, and extra work.
Our focus is simple: dependable support, responsive service, and a referral experience that reduces friction rather than adding to it.
Reliable Support Workers
99.8% attendance rate means we actually show up when scheduled
Strong Communication
Clear, consistent communication with coordinators and families
Responsive Intake
Fast, efficient intake and onboarding process
No-Jargon Approach
Practical, no-jargon approach to support delivery
Continuity Focus
Focus on continuity and building trust with participants
Long-Term Relationships
Built for long-term participant relationships, not just one-off support
Need to Refer a Participant Now?
Use our Fast Track Referral form and our team will review the referral promptly.
For urgent enquiries, call 1300 296 935
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