For Support Coordinators

Reliable NDIS support you can refer with confidence.
We make referrals simple, responsive, and participant-focused — with fast communication, screened workers, and dependable support delivery across Victoria.

Why Support Coordinators Choose Team2Care

We understand what matters to Support Coordinators: responsive communication, reliable service delivery, and support workers who actually show up.

Team2Care is built to make referrals easier by providing clear communication, practical support options, and a smooth onboarding process for participants and families.

Fast Response Times

Fast response to referral enquiries within 4 business hours

NDIS Registered

NDIS registered provider with full compliance

Screened Workers

All support workers are NDIS screened with national police checks

Statewide Coverage

Support available across Victoria, Melbourne to regional areas

24/7 Support

24/7 support capability for participants who need it

Participant-First

Participant-first, family-aware approach to support

Support Services We Can Assist With

We support participants with a wide range of day-to-day and community-based needs, with a focus on consistency, reliability, and good communication.

  • Daily living support
  • Community participation
  • Personal care
  • Capacity building supports
  • Transport assistance
  • Complex support needs
  • Short-notice support requests
  • Ongoing support arrangements

Note: If you support participants with more complex needs, we welcome a conversation to assess suitability and support requirements.

Simple Referral Process

1

Submit a referral

Complete the Fast Track Referral form with the participant's key details and support needs.

2

We review promptly

Our team reviews the referral and confirms suitability, availability, and next steps.

3

We contact them

We follow up professionally and respectfully to begin the intake process.

4

Support begins

Once aligned, we coordinate onboarding and commencement as quickly as possible.

Typical referral response time: within 4 business hours

What Makes Team2Care Different

Team2Care combines genuine care with operational reliability. We know that for Support Coordinators, poor communication and missed shifts create risk, complaints, and extra work.

Our focus is simple: dependable support, responsive service, and a referral experience that reduces friction rather than adding to it.

Reliable Support Workers

99.8% attendance rate means we actually show up when scheduled

Strong Communication

Clear, consistent communication with coordinators and families

Responsive Intake

Fast, efficient intake and onboarding process

No-Jargon Approach

Practical, no-jargon approach to support delivery

Continuity Focus

Focus on continuity and building trust with participants

Long-Term Relationships

Built for long-term participant relationships, not just one-off support

Need to Refer a Participant Now?

Use our Fast Track Referral form and our team will review the referral promptly.

For urgent enquiries, call 1300 296 935

Frequently Asked Questions

Partner with a provider that communicates clearly and follows through