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Feedback & Complaints
Your feedback helps us improve our services and better support you
We Value Your Feedback
At Team2Care, we're committed to continuous improvement. Whether you have a compliment, suggestion, or complaint, we want to hear from you.
- • All feedback is taken seriously and reviewed by management
- • Complaints are investigated promptly and thoroughly
- • We aim to respond within 2 business days
- • Your feedback remains confidential
Contact Us Directly
Phone
1300 296 935For urgent matters, please call us during business hours: Mon-Fri 8am-6pm AEST
Submit Feedback or Complaint
Please provide as much detail as possible so we can address your feedback appropriately
External Complaints Process
If you're not satisfied with our response to your complaint, you can also contact:
NDIS Quality and Safeguards Commission
Phone: 1800 035 544
Website: ndiscommission.gov.au